A+++ Customer Service

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I received my very first hand press as a Christmas gift 2021. I went directly to the video to find out how to put it together, easy to follow instructions. Upon inserting the handle to attach, I notice the hole was drill to far away to work. I quickly called to let them know of my problem. Jason was very nice and directed me what to do and that a replacement would be sent. I just want to say how impressed I was to receive my replacement parts for my Hand Press in such a short amount of time, and then to top it off to find an extra surprise tucked inside the box was unexpected but exciting. Your attention to your customers is impeccable. Thank you again and I look forward to start using both items.